Welcome to SY Emporium. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our website or purchasing from us, you agree to be bound by these Terms.

1. General Information

• SY Emporium is a jewellery brand offering handcrafted, precious, and semi-precious ornaments.
• All users must be at least 18 years of age or have parental consent to make a purchase.

2. Products and Services

• All products are subject to availability. We reserve the right to discontinue any product at any time.
• We strive to display products and descriptions as accurately as possible. However, actual colours and appearances may slightly vary due to photographic lighting or device screens.

3. Pricing and Payments

• All prices are listed in [INR/USD/Your Currency] and include applicable taxes unless otherwise stated.
• Prices are subject to change without notice.
• Payments can be made via credit/debit cards, UPI, net banking, or other secure payment gateways.
• SY Emporium reserves the right to refuse or cancel any order for any reason including but not limited to errors in pricing or availability.

4. Shipping and Delivery

• We offer domestic and international shipping.
• Delivery timelines vary depending on location and product availability.
• SY Emporium is not responsible for delays caused by courier services or external factors (e.g., natural disasters, customs clearance).

5. Return and Exchange Policy

• Returns and exchanges are accepted within 2 days of delivery for unused, undamaged items in original packaging. unboxing video clip is necessary for refund or exchange.
• Customized or personalized products are non-returnable unless damaged or defective.
• To initiate a return or exchange, contact us at [support@syemporium.com

6. Intellectual Property

• All content on this website, including images, text, logos, and designs, is the property of SY Emporium and protected by applicable copyright and trademark laws.
• You may not use, reproduce, or distribute any content without our written consent.

7. Privacy Policy

• Your personal information is handled in accordance with our [Privacy Policy].
• We do not share or sell your personal data to third parties without your consent.

8. Limitation of Liability

• SY Emporium shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

• We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

For any queries regarding these Terms and Conditions, please contact:

SY Emporium
Email: [support@syemporium.com]
Website: [https://syemporium.com/]